Office Management Specialist

Summary:

Compensation: $40,000.00 - $41,000.00 annually *Salary contingent upon experience and educational background

Work Schedule:

Monday to Friday (no weekends)

Workdays range from 4 to 9 hours, with some as short as 1 hour

Benefits:

Our comprehensive benefits package includes health, vision, dental, 401k with matching contribution, HSA, FSA, PTO, mental health and wellness time off, and paid parental leave.

Groups Recover Together specializes in outpatient addiction medicine, offering holistic treatment for opioid addiction. Our approach integrates medication, weekly group therapy, and care navigation to empower individuals in their journey towards recovery. We are dedicated to providing high-quality clinical treatment and team-based support to facilitate long-term sobriety.

Responsibilities:

We are seeking an organized and self-motivated Office Manager to provide administrative support to our members, clinicians, and medical providers. Office Managers collaborate closely with local leadership to manage day-to-day office operations, coordinate schedules, and facilitate meetings aimed at promoting member recovery.

To excel in this role, candidates should demonstrate strong attention to detail, professionalism, problem-solving skills, excellent communication (both written and verbal), exceptional customer service, and the ability to navigate high-stress situations with empathy and efficiency.

Duties and Responsibilities:

• Maintain office appearance
• Open and close offices
• Greet visitors and assist members
• Provide customer service in person, over the phone, and via video conference
• Handle administrative tasks such as answering calls, responding to texts and emails, and resolving technical issues
• Manage member flow during in-office visits and virtual meetings
• Coordinate with medical providers and manage scheduling
• Maintain accurate records in the EMR system
• Collect insurance information and process payments
• Coordinate with pharmacies to ensure medication continuity
• Manage petty cash and office supplies
• Meet office-specific goals and performance indicators
• Engage in community relations activities
• Distribute promotional materials to promote awareness of Groups' mission
• Attend and participate in community meetings related to substance abuse and addiction topics
• Post flyers to increase awareness of Groups in the community
• Perform other duties as assigned

Qualifications:

• Associate’s degree preferred, or equivalent experience
• Minimum of 2 years' experience in office administrative/coordinator roles
• Preferred experience in healthcare, retail, or hospitality
• Proficiency with Google Apps and Microsoft Office
• Ability to troubleshoot minor technical issues
• Strong attention to detail and confidentiality
• Ability to work independently and collaboratively
• Exceptional customer service and communication skills
• Willingness to work evenings as needed

Connect With Us:

If you're not ready to apply, connect with us for general consideration.